30 Day Money Back Guarantee

Full Terms & Conditions

JBL – 30 DAY MONEY BACK GUARANTEE

TERMS AND CONDITIONS (LONG)

ELIGIBLE MODELS INCLUDE:

JBL LIVE BEAM 3 (ALL COLOURS), JBL TOUR PRO 3 (ALL COLOURS), JBL LIVE BUDS 3 (ALL COLOURS), JBL TOUR ONE MK2 (ALL COLOURS), JBL LIVE FLEX 3 (ALL COLOURS), JBL TOUR ONE MK3 SMART TX (ALL COLOURS), JBL LIVE 670 NC (ALL COLOURS), JBL LIVE 770 NC (ALL COLOURS)

DURATION: 1st July, 2025 until the 30TH June, 2026

Purchase an eligible JBL Headphone model between the 1st July, 2025 until the 30TH June, 2026, try it and if you are not completely happy with the fit, sound or product in general, you will have up to 30 days from date of purchase to return it, to the point of purchase for a full refund of the purchase price (Excluding shipping if applicable). The eligible product/s must be returned within 30 Days of date of purchase, to the original point of purchase (Specific to the actual store and location to which the original purchase was made or if purchased online from a participating authorised retailer, returned online). Offer available at participating JBL Authorised Dealers including (But not limited to): JB Hi-Fi, Harvey Norman, The Good Guys, Bing Lee, Betta Electrical, Retravision and JBL.com.au. Please note – Online resellers and marketplaces including eBay are excluded from this promotion

This promotion is open to Australian residents only with a legitimate Australian residential address. Applicable customers purchasing an eligible product from the above list and from a participating retailer during the promotion period may return the product to the original point of purchase within 30 days for a full refund of the purchase price (Minus any shipping costs incurred). The refund amount will comprise of the sum of the amount the Eligible Product/s was purchased for, as shown on the original Proof of Purchase. The refund amount is non-transferable.

A full refund may only be granted if the Eligible product is returned to the store in its original packaging and includes all components, accessories, manuals, cables, charging cases, Earbuds, Fins as provided on the date of purchase. Refund will not be granted if the product is deemed damaged (Includes cosmetic damage, scratches, broken or damaged connections). The retailer at their own discretion can refuse a refund of the product if not returned in its original condition

This offer is available to one claim per person per household. Any products returned after 30 Days from the purchase date will be deemed invalid and not eligible for refund

Customers who purchase an eligible headphone on the last day of the promotion being 30th June 2026 have until 30th July 2026 to return their product if not fully satisfied

The 30 Day Money Back Guarantee promotion is being administered by Harman International Industries. Please visit https://www.jbl.com.au/money-back-guarantee.html for full Terms and Conditions.